Select your language, press 1 for English or 2 for Spanish, press 2 for questions about your personal income taxes, press 1 for questions about a form already filed or a payment, press 3 for all other questions. During the past two tax seasons, it was notoriously difficult to contact a real person in the Internal Revenue Service. People who call the IRS main helpline number are luckier to get in touch with a representative in a fairly reasonable amount of time. That's likely because the IRS hired more workers and fewer levels of complexity this tax season compared to the beginning of the pandemic.
The IRS has several phone numbers dedicated to handling different types of tax questions. All are open Monday through Friday, but their hours of operation vary. In all cases, residents of Alaska and Hawaii must follow Pacific time, according to the IRS. There is no IRS line dedicated to calls related to installment agreements, which allow people to pay the taxes they owe over an extended period.
For these types of inquiries, the IRS recommends calling 800-829-1040 (for individuals) or 800-829-4933 (for businesses) for help. When you start a chat, the first message you'll receive from the IRS employee or chatbot will indicate that they don't have access to your account information. It will ask you not to enter any personal information in the chat box, such as your Social Security number or other tax identification numbers. It's important to note that your chat session doesn't constitute an official contact with the IRS regarding your tax account, the IRS says before starting a conversation.
My situation was the same as when I was accepted, and WMR and TT showed no change. I was really worried about having to verify it and then wait all nine weeks, but luckily for me, they said I didn't have to and everything is fine, it's just that they're taking longer to get them out this year and basically most of the returns are taking 21 full days. Good luck, I hope you get the answers you're looking for. So why would I call the IRS in the first place? Could you just call them to ask “What is a tax refund? When is the first time you file taxes? Well, you can contact the IRS if you need to ask any questions or resolve any issues.
But there are also situations where you shouldn't contact them by phone. Call the IRS once you have everything in order and make sure you call the right number. There are different numbers that can be used to solve specific problems, so check the IRS website for the correct number. We may receive compensation for the products and services mentioned in this story, but the opinions are those of the author.
Compensation may affect where offers appear. We haven't included all available products or offers. Learn more about how we make money and our editorial policies. If you need help with your loved ones, have questions about your tax refund, or want to set up a payment plan, you may need to talk to someone from the IRS who can answer your questions.
Unfortunately, it can be difficult to find a phone number that allows you to quickly contact live support. You could be stuck in an automated system with long wait times, or the phone lines could be busy and you might not contact an agent at all. The good news is that there are techniques you can use to maximize your chances of getting the help you need. Here are some options when you need more help than the IRS website can provide:.
Since communicating with an IRS agent can take time and energy, you'll want to make sure you have all the information you need to ask your questions and get answers. If you're calling about a previous statement, you may no longer have a paper copy. If you filed your return online with the help of a tax program, the best tax software usually stores your previous returns, so check if you can log in to your account to get a copy of the return you need. The IRS has several toll-free phone numbers depending on the type of tax return you file.
The table below shows the figures that apply to different types of tax filers. Taxpayer advocates help people address issues they can't resolve directly with the IRS. They may work with you on issues related to refunds, notices you receive from the IRS, errors on your tax returns, tax credits and deductions, and many other topics. You can also submit an online form to request help or call 877-777-4778 if you haven't opened a case yet.
If you've made an error or omission with your taxes, you may need to file an amended return. When you do, the IRS has an online tool that you can use to find out the status of your amended return. However, it may take up to three weeks for the data to appear online after submitting the request. While it may be tempting to call IRS customer service in connection with an amended return, the IRS also states that agents cannot provide more information about amended returns than what the online tool offers.
Across the country, there are taxpayer assistance centers you can visit if you need an in-person review of your documents and other type of tax assistance. If your question relates to your tax refund, please use the online page Where's My Refund? tool. The information is updated every night and you will need your Social Security or tax identification number, your marital status and the exact amount of the refund to use the tool. You can check it 24 hours after e-filing the most recent year's tax return and three or four days for the previous year's tax returns.
While you can call the IRS, the IRS won't call you to ask for personal information or your bank account details. In fact, if someone impersonating the Internal Revenue Service contacts you, it's very likely that the person on the line is a criminal trying to obtain your personal information for identity theft or other nefarious purposes. If they ask you for personal data by phone, text message, email or social media, you will almost certainly be scammed because the IRS will not ask you for this information. Nor will he call to demand payment, threaten to arrest you for non-payment, or threaten to revoke your driver's license or immigration status.
The IRS won't respond to tax questions by email, and the agency warns taxpayers not to send personal information by email unless they visit the IRS or the government and use the agency's secure online services. Understanding how to file taxes can be one of the trickiest parts of learning how to manage your money. But if you need help from the IRS with your federal taxes, it's available, just be prepared to wait a while on the phone. Try these six techniques to contact the IRS and get answers to your tax questions.
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I tried to open an online account on the IRS website to see my account information and see what is delaying the processing of my taxes and I haven't been able to. If you owe money to the IRS but are due a refund for the current tax year, the money from the refund in most cases will automatically go toward paying your debt. The main IRS number is the go-to option for most people who need to ask questions or report potential problems with their taxes. I received an email reassuring me that my return had been accepted, which also included the two stimulus checks that I had never received and the third that required me to file my taxes in order to apply for them, and that email told me that I would receive my Green Dot debit card (issued for tax returns) within 10 days.
Please also note that the standard service “Where's my refund?” The IRS does not track the status of the amended tax return. The main IRS phone number is 800-829-1040, but that's not the only IRS number you can call for help or talk to a live person. The Taxpayer Advocate Service is an independent organization within the IRS that can help people with tax problems that they cannot resolve on their own. When you have difficulty finding an IRS agent to talk to, you must follow a certain procedure to ultimately connect with IRS customer service.
Since so many people are very frustrated with getting information about their tax refund, I thought I would gather feedback and advice from various forums and post some practical ideas on how to contact the IRS and get a live agent online. The IRS will also want to verify your identity when you call, so you'll need to be prepared to answer questions from the IRS representative to prove who you are. If you need help with certain basic services, such as keeping track of your refund or checking the status of your amended tax return, the IRS website also offers many self-service tools that can help. .
